Questions & Answers
av66 Frequently Asked Questions
How to level up your VIP status, how to clear bonus wagering, deposit and withdrawal procedures, and how to deposit with KBZPay — you can find all of this in one place here.
Whether you are a first-time player at av66 or a long-time member, this FAQ page has full answers to questions about deposits and withdrawals, how to claim the welcome bonus, and how to move up the VIP levels. Questions are grouped into four main categories so you can find what you need in minutes. If you cannot find the answer here, you can reach av66 staff directly through 24/7 Live Chat.
Question Categories — Jump to a Section
VIP Membership
The av66 VIP program has three levels: Bronze, Silver, and Gold. Bronze members receive up to 0.5% weekly cashback, Silver members receive 1.0%, and Gold members receive up to 1.5%. Cashback is a weekly bonus where a portion of your wagered amount is returned to you as bonus funds. At Gold level, bonus amounts and service quality improve further, and you get access to priority services.
av66 automatically tracks your wagering and upgrades your VIP level once you meet the required amount — no manual application needed. The more you play over time, the higher your level can go. Your current VIP level can be checked anytime inside your account.
Weekly cashback is announced once a week and added directly to your account. The rates are 0.5% for Bronze, 1.0% for Silver, and 1.5% for Gold. This cashback bonus helps reduce your losses and makes play more comfortable. You can check the exact payout date in your account dashboard.
As a Gold VIP, you receive the highest cashback rate of 1.5%, along with faster Live Chat support through a priority service channel. You also get early access to higher bonuses and promotions before they are publicly announced, and enjoy exclusive services as an av66 Gold Member.
Your VIP level can be maintained as long as you play regularly. If your activity drops, your level may go down, but av66 takes your play history and duration into account, so it does not drop immediately. Keeping a consistent daily play routine helps you hold on to your current level.
Welcome Bonus
The av66 welcome bonus is a 120% bonus on your first deposit, up to a maximum of 100,000 Ks. For example — if you deposit 20,000 Ks, you get a 24,000 Ks bonus, giving you 44,000 Ks in your account. If you deposit 180,000 Ks, you receive the capped bonus of 100,000 Ks, giving you 280,000 Ks in total. This bonus is only available once, on your first deposit.
A wagering requirement is the number of times you must play through your bonus funds before you can withdraw winnings from them. At av66, the requirement is 25x, meaning you must wager the bonus amount 25 times before withdrawing any winnings earned from it. For example — if you receive a 24,000 Ks bonus, you must wager 24,000 × 25 = 600,000 Ks. If you receive the 100,000 Ks bonus, you must wager 100,000 × 25 = 2,500,000 Ks.
Generally, slots contribute 100% toward wagering. Live casino games (Baccarat, Roulette, Dragon Tiger) and football betting may have different contribution rates, so you should check each game's wagering contribution in your account or through Live Chat. Fish shooting games and crash games may also count, so contact us for exact details.
Once you claim the welcome bonus, you must complete the wagering requirement within the set period. If the period expires, the bonus funds may be forfeited. So once you receive a bonus, it is best to work through the wagering with regular play. You can check the exact expiry in your account, and Live Chat can help if you have any issues.
Yes. Through the av66 Referral Program, when someone you invite makes their first deposit, you receive 5% of their deposit amount as a bonus, up to a maximum of 10,000 Ks per person. On top of that, you earn a weekly commission of 0.3% of the valid bets placed by the people you referred. You can find this program inside your av66 account.
If you request a withdrawal before completing the wagering requirement, your bonus funds and any winnings from the bonus may be forfeited. Only your original deposit will be available for withdrawal, and the bonus will be lost. So if you want to keep the full welcome bonus, we recommend waiting until the wagering requirement is met before withdrawing.
How to Withdraw
The minimum withdrawal amount at av66 is 30,000 Ks. Withdrawal requests below this amount cannot be processed. You must have at least 30,000 Ks in your account, and you can request a withdrawal as soon as the wagering requirement is completed.
av66 typically processes withdrawal requests within 5–30 minutes. Withdrawals via KBZPay, Wave Money, and AYA Pay are usually faster. Bank transfers may vary depending on the bank's processing time. Processing is faster once your account verification is complete.
Yes — but you can only withdraw bonus winnings after meeting the wagering requirement. Once the 25x wagering requirement is met, you can withdraw your bonus winnings to your KBZPay, Wave Money, or AYA Pay. Note that withdrawing before the wagering requirement is met may result in your bonus being forfeited.
Yes. To keep your funds secure and ensure fair transactions, the name on the withdrawal method (KBZPay, Wave Money, AYA Pay, or bank transfer) must match the name used to register your av66 account. Using a different name may delay the process and trigger additional verification.
Yes. av66 processes withdrawals 24 hours a day, 7 days a week, so whether it is late at night or a holiday, your request will be handled within 5–30 minutes. On bank holidays, withdrawals via KBZPay or Wave Money tend to be faster.
Deposit Questions
av66 offers four deposit methods — KBZPay, Wave Money, AYA Pay, and bank transfer. The minimum deposit for all of these methods is 10,000 Ks. You can choose any method in the Account Deposit section and deposit at your convenience.
Log in to your av66 account, tap Deposit, and select KBZPay. In the deposit form that appears, enter the amount you want to deposit (minimum 10,000 Ks) and your KBZPay phone number. Once filled in, complete the payment in your KBZPay app and note your reference number. Your account will be credited almost immediately after the deposit. If you have any issues, contact Live Chat with your reference number.
If your account has not been credited 15 minutes after payment, first check your deposit history (Transaction History). Keep the receipt confirming payment via KBZPay or Wave Money. Contact 24/7 Live Chat with that receipt and our staff will check it for you right away. You can also reach us by email at [email protected].
The minimum deposit amount is 10,000 Ks across all methods — KBZPay, Wave Money, AYA Pay, and bank transfer. Amounts below this will not be accepted by the platform. Do not forget that your first deposit is eligible for a 120% welcome bonus.
Having the Wave Money app makes the transfer easier, but you can also complete it through an agent shop or any other Wave Money-enabled payment method. Note down your Wave Money reference number and enter it in the av66 deposit section. If you are unsure, Live Chat can guide you through it step by step.
Need more help?
If you have questions that aren't answered in this FAQ, you can reach av66's 24/7 Live Chat and Email support in Burmese. Our team is ready to help you any time of day.