av66 Privacy Policy

1.1 Information You Provide Directly

When you register an account or use our services on av66, we may collect the following information —

• Full name and date of birth (for age verification)
• Email address
• Phone number (for contact verification)
• Financial information (for deposit / withdrawal KYC checks)
• KBZPay, Wave Money, AYA Pay, or bank transfer details
• Security questions and PIN

1.2 Automatically Collected Information

When you visit the website, the following technical data may be collected automatically —

• IP address and server connection logs
• Browser type, device OS, and language settings
• Pages visited, clicks, and play history
• Cookies and similar tracking technologies
• Login time and session duration

1.3 Information received from third parties

Reference data may be obtained from financial verification services, fraud prevention software, and payment platforms to complete our KYC (Know Your Customer) process. That data will be used only for the purposes set out in this policy.

2.1 Account management and service delivery

Collected data is used to create, verify, and manage your av66 account, process deposits and withdrawals, and store play history.

2.2 Security and fraud prevention

Data is used to verify financial transactions, block unauthorized access, and comply with Anti-Money Laundering (AML) procedures. All communication channels are protected with SSL encryption.

2.3 Customer service and communication

Data is used to answer your questions via 24/7 Live Chat and email, announce system updates, and notify you of policy changes.

2.4 Platform improvement and player experience

Usage data is analyzed to check website performance, improve game display, and understand how players play in order to raise service quality. This is for measuring service metrics only, not for advertising purposes.

2.5 Bonus and promotion management

Collected data is used to verify bonus eligibility including the 120% welcome bonus, calculate wagering activity, and manage VIP tier changes.

3.1 What are Cookies

Cookies are small text files stored in your browser that act as a memory system for the av66 website. They allow your sessions to be remembered and make browsing smoother.

3.2 Types of Cookies we use

• Essential Cookies — Used to verify session authenticity and store security tokens
• Functional Cookies — Used to remember language preferences, display settings, and gameplay preferences
• Analytics Cookies — Used to understand website usage patterns and improve our services

You can disable Cookies in your browser settings, but please be aware that some av66 services may not function properly as a result.

4.1 Third-party service providers

Collected data will not be sold to any third parties. However, only the necessary data is shared with the following categories of partners who are essential to delivering our services —

• Payment processing services (such as KBZPay, Wave Money, AYA Pay)
• KYC and verification partners
• Fraud prevention technology services
• Cases requiring disclosure under law (such as court orders)

All such service providers have signed agreements with us committing to specific data protection arrangements and security policies.

4.2 What we never share data for

• Advertising companies or marketing networks
• Third-party websites requesting bonus offers
• Any data marketplace that trades in personal data

5.1 Data retention period

Your personal information is stored for as long as your account remains active. After an account is closed, related data may be retained for any additional period required by law or for financial transaction record-keeping. Once the purpose is fulfilled, data is deleted or stored in anonymized form.

5.2 Technical security measures

av66 applies the following technical measures to protect player data —

• Data transmission protection with TLS/SSL encryption
• Encryption of data at rest on servers and databases
• Human access control (role-based access control)
• Firewall and intrusion detection system
• Regular security audits and staff technical training

That said, no technical protection is ever 100% guaranteed, and we can only state that we do our best.

6.1 Right to Access and Copy Data

You have the right to ask what personal data we hold about you. After verifying your request, we will provide you with the data we have on record that relates to you.

6.2 Right to Correct Data

You can request corrections to inaccurate personal data through your account settings or via customer service. We will act promptly to ensure accuracy.

6.3 Right to Delete Data

You can request that your data be deleted. However, we will explain that financial records, anti-money laundering data, and data required by law to be retained cannot be deleted.

6.4 Right to Withdraw Consent

Where we process data for non-essential purposes (e.g. marketing communications), you can withdraw your consent at any time by emailing [email protected].

6.5 Right to Data Portability

Where possible, we will try to provide your data in a readable format (such as CSV). Processing time may vary depending on how long verification takes.

av66 services are for adults aged 21 and above only. If we become aware that we have inadvertently collected personal data from anyone under 21, we will immediately delete that data and close the account. If a parent or guardian notices this, please contact us at [email protected].

This privacy policy may be updated from time to time alongside our services. All changes will be posted on this page and the "Last Updated" date will be revised accordingly. Continued use of the website after updates means you accept the revised policy. At our discretion, we will try to notify players in advance of significant changes.